Medical Administrative Specialist

醫療專員服務按周計算，每日8小時。服務需提前7日預約，約定日前1個工作天提供服務人員資訊。

A. Guiding you to consult doctors

We will guide you through the process of selecting hospitals and arranging necessary examinations. There are generally two types of consultations with doctors: in-person consultations and online consultations.

In-person consultation: 

You may prepare all relevant medical records and visit the hospital in person to meet with the doctor of your choice. Please note that following the consultation, additional tests, reassessments, or even treatment delays may occur—especially if your stay in Taiwan is short and immediate treatment may not be feasible.

Online consultation: 

You may first provide your medical records for review by the hospital, then schedule an online appointment with the doctor. After the consultation, you can decide whether to proceed with further examinations and enter Taiwan for treatment. This option is recommended for those seeking a second opinion, requiring long-term care, or needing to apply for a visa in advance.

B. Treatment / Hospitalization

Medical Administrative Support:

We provide in-hospital accompaniment and interpretation coordination, including guidance through medical procedures, assistance with queuing for payment, and handling administrative formalities. Transportation to and from medical appointments can be arranged (cost borne by the client). We also offer discharge support services.

We assist you in understanding the medical process at your chosen hospital to minimize unnecessary travel. Additionally, we help with obtaining medical documentation required for insurance claims.

Medical Progress Monitoring:

During treatment or hospitalization, we offer comprehensive care and maintain close communication with the hospital's medical office to help you and your family stay informed about your medical progress.

C. Life Assistance

Including assistance in becoming familiar with the local hospital and transportation systems.

Private car transfers can be arranged upon arrival or for medical appointments.

Support with adjusting travel or med treatment plans as needed.

Help selecting short-term hotels or long-term housing options.

Support in accommodating your dietary needs and avoiding specific restrictions.

Recommendations and assistance for purchasing daily necessities.