聯絡服務專員 Todd Ting:09:00~18:00 (GMT+8)
en

Our Services

A. Medical Travel Plan Discussion

After receiving your inquiry, we will promptly review your medical condition and needs, and arrange a Zoom video consultation with you.

During the consultation, we will discuss your preferred treatment plan and help determine the most suitable medical center or specialized hospital for your care.

B. Service for Hospital Administration

We will assist you in contacting the hospital office and help you submit the required identification documents and medical imaging records.

We will also support you in deciding whether to have an in-person consultation or an online consultation with the specialist.

C. Medical Visa Application

We will assist you in obtaining the necessary medical documents and guide you through the online visa application process with Ministry of Foreign Affairs.

For Mainland Chinese citizens, the special visa application process is more complex and time-consuming. Please click this link for more details.

D. Airport / Hotel Transportation

Arrangement of scheduled transfer vehicle for the client (Maximum 4 passengers).

One-time airport & hospital pick-up & drop-off service in the hospital's city.

We assist with arranging multiple airport transfers upon request. All transportation costs are to be borne by the client.

Taiwan hotel reservation service fee (hotel fees quoted separately; to be paid by the client).

E. Medical Administrative Specialist

We assist you in understanding the medical procedures of your chosen hospital to minimize unnecessary travel and confusion.

During treatment or hospitalization, we provide attentive support and maintain close communication with the hospital administration to keep you and your family informed of medical progress.

We also assist in obtaining medical certification documents required for insurance purposes.

F. Nursing Specialist

Assist in understanding the medical process, explain treatment procedures, and help with queuing, payments, and administrative procedures.

Inpatient / hospitalization companionship: assist with all medical-related matters during hospitalization, including communication with doctors and nurses in the ward.

Transportation arrangement can be provided upon request; fees are to be covered by the client.

Medical Process 就醫基本流程

1. Contact Us and Schedule a Consultation

We will discuss your medical condition and needs to help arrange the most suitable treatment plan.
We assist you in preparing relevant medical records and identification documents.

2. Coordination with Medical Centers or Specialist Hospitals

We will help connect you with the most suitable medical experts for your condition.
You can choose to have an in-person consultation at the hospital or schedule an online consultation (recommended).

3. Assistance with Medical Visa Application

We help you obtain the required medical documents and assist with the application submission.
Special visa application process for Mainland Chinese citizens.

4. Arrangement of Airport Transfers and Accommodation

We will confirm your arrival time and arrange dedicated transportation.
We assist in finding the most suitable accommodation based on your needs.

5. Support with Medical Consultations, Examinations, and Treatment Scheduling

We accompany you to medical appointments to help with communication and coordination, expediting the process.
During the treatment period, we provide attentive care and regular visits for your peace of mind.

6. Post-Treatment Follow-Up and Medical Documentation Assistance

We arrange follow-up consultations to evaluate the treatment or surgery outcomes.
We help you obtain official medical documents, which may be used for follow-up care in your home country and insurance purposes.

7. Safe Return and Recovery at Home (With follow-up consultation)

Contact Us 聯絡我們

We will respond as soon as possible (in 3 days) and arrange a video consultation to discuss the most suitable medical plan for your visit to Taiwan.